Question 1

When should we start to think about our Wedding Stationery?

Accepted Answer

Get in touch with us about a year before your date to ensure there we have availability. Our diary is open 2 years ahead and we only have a limited number of weddings we can take on each month. The most popular months can fill up over a year in advance. When booked into our diary, we require a £75.00 non refundable design fee to secure your date.

Question 2

When should we send out our Wedding Stationery?

Accepted Answer

Save The Dates - Are sent out around 9-12 months before your big day.
However, if you are having a destination wedding we recommend sending these out even earlier 12-18 months before your date to give your guests plenty of notice for booking flights etc…   Day Invitations -  Should be sent out 6 months prior to your date gives your guests plenty of notice about your day. We recommend asking for your RSVP replies back no later than 2 months before your date.   Evening Invitations - We recommend seeing these out 6 months prior to your date after you have sent your day invitations. Sending your evening invitations out a month after your day gives you the opportunity to move an evening guest to a full day guest if you get any cancellations without making the guest feel like they are a second choice!   On The Day Stationery - Once you have received all of your replies and have a finalised confirmed guest list we recommend organising your On the Day items of Stationery. Details for table plans and placenames MUST be made available to us no later than 6 weeks prior to the date of your wedding in order for us to guarantee we can design and manufacture in time.   Thank you Cards - Once your day is over we recommend organising your thank you cards to go out about a month after your big day to thank you guests!

Question 3

Do you offer Consultations?

Accepted Answer

Yes we do! We are available for Zoom Consultations on selected week nights between 7-8pm or on Saturdays 1-2pm. You can also use the book consultation button to book directly into our diary.

Question 4

Can we order a sample?

Accepted Answer

As all of our designs are bespoke, we can’t offer any physical, hard copy samples of your design however we can offer a sample of an existing design to let you see the quality and finish of our products. These are available to purchase on our website, when ordering please not if there is a particular design you would like included and we will do our best to accommodate. In the design stage we will, however, send you a mock-up prior to printing your design so you can get an idea of how your invitations will look.

Question 5

How many invitations do we need to buy?

Accepted Answer

We always recommend 1 per household with plus a few extra for any last minute additions or keepsakes, as reprinting small quantities is expensive. If you are choosing to have a line to write your guests names makes sure you allow for spare for any spelling mistakes!

Question 6

Is there a minimum order?

Accepted Answer

No, we don’t have a minimum order. We aim to cater for all weddings regardless of size! However orders of 20 invites or less will have a £25.00 print supplement added. The only items which have restrictions on minimum quantities are our wax seals. For more info please see our price list.

Question 7

Do you need to order all of our stationery in one go?

Accepted Answer

No! If you know all of your requirements we can provide a quotation for you so you have our expected price. However if you would prefer a separate quoation for each stage this isn't a problem either. It's completely up to yourself!

Question 8

How much will our wedding stationery cost?

Accepted Answer

We are clear and transparent about our pricing and you can find all costs on our Price List. We offer six different invitation styles which allow us to cater for different budgets. If you have a budget contact us and we will be able to advise the best option for you.

Question 9

How do we pay?

Accepted Answer

When you book in we require £75.00 non-refundable design fee. This cost covers our admin time for creating your design mock ups for each stage of your order and secures your date in our diary. It is an additional cost on top of your order total not a deposit.   After the design fee the once your approve the design for a section of your order for printing, payment is then required for that section of your order only via bank transfer.

Question 10

If revisions need to be made, will there be an extra fee for them?"

Accepted Answer

We include three complimentary amends in the cost of our service. Additional amends will be charged at £50.00 per amend.

Question 11

What does Bespoke Design mean?

Accepted Answer

All the designs we create are unique and personal to each couple, we don’t have standard collections as we aim to offer our skills as a design service rather than be a shop.

Question 12

What if you we don't know what kind of design we want?

Accepted Answer

Book a consultation, our job is to listen to your ideas and help bring them to life! We have more than 10 years experience working with clients helping them to create unqiue and special designs.

Question 13

Can you help us with wording our invitations?

Accepted Answer

Yes definitly! Writing the wording for your invites can be intimidating at first but we have created wording forms which have incredible helpful drop down sections which you fill in before the initial stages. We then use this a guide to create the perfect wording for your design.

Question 14

Can you add craft adornments such ribbon or jewels?

Accepted Answer

Our primary focus is the use of creative, modern digital design so unfortunately we don't offer this option.

Question 15

Do you offer venue illustrations and does it cost more?

Accepted Answer

Recently we have had more requests for Venue illustrations for Invitations and Save the Dates. This is something we are able to offer, however we don’t do hand drawings they are sketches done via the computer so as long as we have a good picture reference which most of the big venues do then this isn’t a problem to create. Please check with us at the initial enquiry stage and we will advise if we can provide this type of design for your venue. Working this way eliminates the extra costs which other stationers charge for this kind of service.

Question 16

Do you offer foiling?

Accepted Answer

Our primary focus is the use of creative, modern graphic digital design so unfortunately we don't offer this option.

Question 17

How long will our stationery take to be delivered?

Accepted Answer

Once approved for printing. Your design takes approx 7 working days to arrive to us from the printer then a further 2-3 weeks to be cut, assembled and packaged and sent to you this can vary depending on the size of your order

Question 18

How much does delivery cost?

Accepted Answer

All deliveries will be sent via Dpd Local Courier (for which your signature will be required, due to the bulky nature of the parcel and level of insurance required. All orders are sent via dpd local 2 day delivery.   (You will receive text updates from the courier to allow you to track the parcel)   The cost of this varies on the size of your order and how many deliverys are required. This cost also includes packing and insurance on your order to ensure your stationery arrives in the same condition it left in!

Question 19

Can we collect our order?

Accepted Answer

Yes, collection is an option however as we are a home studio, collections are only availble at cetain times which must be agreed between the client and us.

FULLY BOOKED UNTIL AUTUMN 2022, REMAINING 2022 SPACES LIMITED, 2023 DIARY IS NOW OPEN- CLICK HERE TO ENQUIRE

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